If you are wondering how you can enroll, check, put a PIN, redeem or transfer your Safaricom Bonga Points.
Here is everything you should know about Safaricom Bonga Points and how to get the most out of your Bonga Points.
Telecommunication company, Safaricom has made it possible
for every Safaricom user to be able to enroll (register) in the Bonga Points
Program where you earn points for every airtime you spend.
You can then redeem the Bonga Points into Airtime, Data
bundles, SMS, Talk minutes, or Safaricom gifts such phones and tablets.
Safaricom also
allows you to send or transfer Bonga Points to a different Safaricom number
whenever you want to, for free.
Other than that, to make sure your Bonga Points are safe and
no one can transfer them from your line to another phone number, without your
consent, you are able to put a password or PIN on your Bonga Points, just like
your M-Pesa.
This means your Safaricom Bonga Points will be as safe as
your M-Pesa balance.
To keep track of your Bonga Points, you are also able to
check your Bonga Points as they grow or after redeeming the Bonga Points.
With that said, below is how to do the following with Safaricom Bonga Points;
How To Enroll and Start Earning Bonga Points
How To Check Your Bonga Points Balance
How To Redeem Your Safaricom Bonga Points
How To Add or Change Your Bonga Points PIN
How To Share or Transfer Your Bonga Points To Another Safaricom Number
Let’s start with the first one, which is how to enroll and
join the Safaricom Bonga Points program.
So how can you enroll?
How To Enroll In Safaricom Bonga Points:
- Dial
*126# on your Safaricom Line
- Select
the ‘Enroll’ option and press send/OK
You have successfully enrolled to Safaricom Bonga Points.
To thank you for enrolling and joining bonga points club,
Safaricom will reward you with free bonga points to kick start your bonga
points earnings.
You will receive a confirmation SMS from Safaricom
confirming your enrollment to the program.
Note: You start earning bonga points from spent airtime ONLY
if you enroll, which means a new Safaricom line is not automatically enrolled,
unless you do it manually.
How To Check Your Bonga Points Balance:
- Dial
*126# on your Safaricom Line
- Select
the ‘Check Bonga Points’ option and press send/OK
Your Safaricom Bonga Points Balance will be displayed on
your screen and you will also receive an SMS with your Bonga Points Balance.
How To Redeem Your Bonga Points:
- Dial
*126# on your Safaricom Line
- Select
the ‘Redeem Bonga Points’ option and press send/OK
- Choose
what you want to redeem your points on (Data internet, SMS, Minutes,
Airtime) and press send/OK
- Select
the Number (amount) of Bonga Points that you want to redeem and press
send/OK
How To Add PIN To Your Safaricom Bonga Points (My Bonga
PIN):
For PrePay customers:
- Dial
*126# and reply with 5 or dial *126*5#
- Select
the ‘Set New PIN’ option
- Enter
your National ID number
- Enter the last direct top-up amount
(Enter the amount of airtime that you recently recharged to
your Safaricom line)
- Enter
your PIN
- Confirm
the PIN
- Click
Send/OK to confirm
For PostPay Safaricom customers, you should call Customer
Care on 200 from your Safaricom lines to have your PINs set automatically
How To Change your Bonga Points PIN:
For PrePay customers
- Dial
*126# and reply with 5 or dial *126*5#
- Select
the ‘Change current PIN’ option
- Enter
your current Bonga PIN
- Enter
the last direct top-up amount
(Enter the amount of airtime that you recently recharged to
your Safaricom line)
- Enter
your new PIN
- Confirm
the new PIN
- Click
send/OK to confirm
For PostPay customers, simply;
- Dial
*126# and reply with 5 or dial *126*5#
- Enter
your current Bonga PIN
- Enter
your new PIN
- Confirm
the new PIN
- Click
send/OK to confirm
How To Transfer Bonga Points To Another Number:
- Dial
*126# on your Safaricom Line
- Select
the ‘Transfer Bonga Points’ option
- Enter
the Phone Number (Recipient’s Number) that you want to share the Bonga
Points with and press send/OK
- Enter
the Number (amount) of Bonga Points that you want to transfer to the other
number
- Enter
your Bonga PIN (if you have it) and press send/OK
Safaricom will send you a text message confirming the
successful Bonga Points transfer.
Note: Safaricom only allows you to transfer between 1 to
100,000 Bonga Points per day.
We hope that this information has been helpful. For any
queries, contact Safaricom
directly.
That’s how to redeem, transfer, check, register, and change your Bonga PIN.