Recruitment at Jumia Kenya: Apply Now!

Join Jumia, the #1 e-commerce company in Africa! We strive to be the Kenya’s most customer-centric company where people can find and discover virtually anything that they want to buy online. 

By giving customers more of what they want - low prices, vast selection, and convenience - Jumia continues to grow and evolve as a world-class e-commerce platform.

Job Description: Seller Support Associate

As a Business Development Associate, you will work closely with Jumia’s senior managers to drive the acquisition of new merchants to Jumia’s Marketplace.

Roles & Responsibilities:

• Prospect, qualify and close high potential merchants that deliver competitive selection, pricing and availability
• Identify and own specific verticals to find, contact and acquire high-valued sellers in each
• Train Sellers in how to use Jumia’s platform to manage their products and orders
• Follows up with sellers to ensure initial assortment is placed online in a timely manner
• Acts as the main touchpoint for sellers during the initial product onboarding phase

Qualifications & Experience:

• Previous experience in a sales role and fast-paced work environments essential
• Ability to work autonomously, taking responsibility for achieving business objectives
• Excellent communication and persuasion skills; confident and approachable
• Good organisational skills including prioritising, scheduling, time management and meeting deadlines
• Business savvy: understanding of e-commerce and retail business

Vacancy: Training Associate

This is a perfect opportunity to participate to an entrepreneurial adventure that will lead to the future stars of the web universe.

Job Description

• Identifying training and development needs, through consultation and analysis.
• Designing and expanding training and development programmes based on needs
• Considering cost effective ways of delivering training, as well as assessing the return on investment of the trainings implemented
• Developing induction programmes, scheduling and conducting appraisals
• Producing training material for in-house training
• Monitoring and reviewing progress of trainees
• Developing channels to deliver distance training.
• Revising the training and development programme as required.

Skills Required:

• Basic university degree.
• 2 Years work experience in a similar capacity.
• Passionate about training sales people.
• Knowledge of Multi level maketing a plus.

Our Offer

• A unique education in launching and scaling new internet concepts
• Become part of a highly professional and dynamic team working around the world
• An attractive salary package
• An unparalleled personal and professional growth as our longer-term objective is to train the next generation of leaders for our future internet ventures

Job Description: Operations Support Specialist
 

Roles & Responsibilities:

• Acts as the main touchpoint for sellers from the time of their first order to graduation from a one-month incubation programme
• Manages numerous accounts concurrently and strategically and develops strong long-term  relationships
• Balances ambitious commercial targets with adherence to strict service level agreements on fulfillment times, out of stock and return rates, retraining struggling sellers as needed
• Compiles weekly reports to sellers on their performance with improvement guidelines and monthly internal reports to recommend way forward with sellers
• Collaborates with other departments such as Operations, Seller Support, IT and Finance and escalates issues as required to resolve seller’s questions and issues
• Develops internal documentation and public knowledge centre

Qualifications & Experience:

• Previous experience in an account management role and fast-paced work environment essential
• Experience in logistics or operations highly desirable
• Action oriented with a “can do” attitude
• Computer skills: You will be using excel and our own Seller Center platform on a daily basis
• Business savvy: understanding of e-commerce and retail business
• Highly detail and process oriented, yet flexible to the inevitable change working for a high-growth online retailer entails

What you get:

• Competitive salary
• The opportunity to help shape the strategy and processes of a new department in a fast-growing company

Vacancy: Business Development Associate

Job Description: Business Development

Your tasks will be to take responsibility and drive all activities related to Business development, including:

• Identifying trendsetter ideas as well as new business opportunities including opportunities for new partnerships and products.
• Contacting and setting up meetings with potential partners to explore potential business opportunities.
• Analyzing market trends and developing strategies based on partner needs and goals, and presenting the opportunities for business, to potential partners.
• Closing new business deals and coordinating all the requirements including ensuring contracts are signed and closed.
• Developing presentations, proposals, processes and reports around the business development function.

Skills and Qualifications

• Business related degree.
• Motivation for sales.
• Prospecting skills.
• Aggressive, and passionate about meeting targets.

Job Description: Content Production Specialist

Roles & Responsibilities:

• Sourcing, processing and uploading product information
• Training marketplace merchants in Jumia’s tools and best practices at Jumia’s and sellers’ offices
• Liaises with other departments such as Acquisition, Buying, Operations and Production to ensure initial assortment is put online in a timely manner
• Identify and execute on opportunities to improve and automate processes

Qualifications & Experience:

• Excellent written English
• Good computer skills: ability to quickly learn new software and tools, excel and Photoshop a plus
• High attention to detail
• Good organisational skills including prioritising, time management and multi-tasking
• Great communicator, friendly and approachable

What you get:

• Competitive salary and commission package
• The opportunity to help shape the strategy and processes of a new department in a fast-growing company

Job Description: Buying Operations Associate

Roles & Responsibilities:

• Acts as the main touchpoint for sellers from the time of their first order to graduation from a one-month incubation programme
• Manages numerous accounts concurrently and strategically and develops strong long-term  relationships
• Balances ambitious commercial targets with adherence to strict service level agreements on fulfillment times, out of stock and return rates, retraining struggling sellers as needed
• Compiles weekly reports to sellers on their performance with improvement guidelines and monthly internal reports to recommend way forward with sellers
• Collaborates with other departments such as Operations, Seller Support, IT and Finance and escalates issues as required to resolve seller’s questions and issues
• Develops internal documentation and public knowledge centre

Qualifications & Experience:

• Previous experience in an account management role and fast-paced work environment essential
• Experience in logistics or operations highly desirable
• Action oriented with a “can do” attitude
• Computer skills: You will be using excel and our own Seller Center platform on a daily basis
• Business savvy: understanding of e-commerce and retail business
• Highly detail and process oriented, yet flexible to the inevitable change working for a high-growth online retailer entails

What you get:

• Competitive salary
• The opportunity to help shape the strategy and processes of a new department in a fast-growing company

If you want to become an entrepreneur in e-commerce businesses and join one the fastest growing company in the world.

Looking for a job at Jumia Global? Apply here.