1. Application
Apply online by login into https://selfservice.kplc.co.ke, and submit with the applicable documents.
You will be provided with an Application
Reference Number instantly.
Attach the following documents when submitting your
application for connection
All Applicants
- Copy
of National Identification (I.D) or Passport for Non-Kenyans/ Company
Registration Certificates
- Copy
of your PIN Certificate
- Route
sketch map leading to premises where supply is required.
- Copy
of title deed and land search documents for ownership of property (to
support wayleaves consent)
- Duly
filled Supply Contract form (Download below)
- Wiring
Certificates (Submit any time after issuance of application
reference number but before construction of the electricity
network)
Meter Separation and Additional Load Application
- Copy
of latest Electricity Bill
Additional Requirements for Premium Applications
(Businesses)
- Scaled
site plan (Preferably in soft copy AutoCADD 2014 lower version/DWG
format)
- Load Schedule Details
2. Quotation
You will receive a quotation based on your specifications in
your enquiry.
The following quotation timelines will apply for various
application types;
|
Application Connection Type |
Time |
|
Requiring a meter only |
7 days |
|
Requiring low voltage extension |
14 days |
|
Requiring low voltage extension (Single phase up to 8 kVa) |
28 days |
|
Requiring medium voltage extension and/or transformer |
28 days |
|
Requiring connection at high voltage |
within the period agreed with the Customer. |
A quotation is valid for ninety (90) days within which
payment can be made via the following channels;
- Electronic
funds transfer (RTGS) to KPLC Bank Account No. 0104074121608
- Mobile
money (Pay bill number 888899, Account No: application reference No.)
- Cheque
to KPLC (Quote your application reference number and contact number
overleaf of the cheque)
- Cash payment at KPLC Payment office
3. Construction & Metering
We will obtain necessary consent where applicable to lay
electricity supply lines and thereafter undertake construction and metering
within the following timelines;
|
Type of Connection |
Time |
|
Requiring a meter only |
3 days |
|
Requiring low voltage extension (Single phase up to 8 kVa) |
14 days |
|
Requiring low voltage extension (3 phase above 8 kVa) |
14 days |
|
Requiring medium voltage extension and/or transformer |
28 days |
|
Requiring connection at high voltage |
within the period agreed with the Customer. |
Kenya Power Contact Centre
Hotline numbers 97771 or 0703070707 or 0732170170 for service-related inquiries.