Productivity is vital to a company’s bottom line. This is why businesses look for innovative ways to improve job performance and make their employees more productive.
Most employees sit at their desks for an average of 6-7
hours a day. Short of having someone look over their shoulder and ensure that
they’re actually working, what can employers do to boost productivity in the
workplace?
1) Develop strong leaders
It is critical that your supervisors and managers are
competent leaders. They should keep their direct reports inspired, motivated
and on track to meet their team goals. Good leaders cascade their “can-do”
attitude to their teams. If you have weak leaders, you can expect that most of
their direct reports will be low performing or demotivated.
2) Clarify the role of each employee
Have you ever felt like you don’t know exactly what you
should be doing? Organizations should define clear goals and objectives to each
department, team and individual. Everyone needs to know how their performance
will be measured, and their specific contribution to success of the team as a
whole. The tasks of each employee should be clear to them, to set the proper
expectations.
3) Provide them with the tools they need
You might have the right people with the right skills, but
if you don’t give them the right tools, you’ll be setting them up for failure.
To get the most out of your staff, especially when there’s a shortage, they
need to be setup for success. Arm them with what they need – a laptop, a mobile
phone, additional training, access to data. Anything they need to their jobs
better.
4) Define measurable goals and monitor progress
Give each team a specific goal that can be measured. Aside
from defining goals, there should be consistent monitoring and feedback. Are
they meeting their defined targets? Where are they on the scale? What is
preventing them from reaching their goals? This practice makes employees more
goal-oriented, and they’re more motivated to contribute when their inputs are
valued.
5) Reward and recognize good performance
A company needs to have a structured reward program, such as
performance-based incentives, and yearly salary increases. But, as most
companies know, these does not always guarantee employee engagement. In fact,
people expect them and don’t see them as rewards. Every employee is different,
and the way they’re rewarded should be individualized. If you have an employee
who’s studying for an exam, let them off early during their exam period. Or if
you have a single parent with a sick child, give them a few days off. These
don’t cost any money, but gets the most results in terms of loyalty. Employees
feel grateful. Grateful employees would want to go the extra mile for the
company they work for, if they feel that the company cares for them as a
person.
6) Encourage employee feedback
The open door policy is being adopted by many companies.
Some are opening portals where employees can air grievances and send
suggestions. There are many issues and concerns that may be inhibiting
productivity that upper management are blind to. It is a good idea to open a
line of communication to help management address these concerns, and increase
employee morale. Disgruntled employees are unproductive employees. They’re the
ones who feel that no one is listening to their concerns. Knowing that they
have a way to reach management lowers the level of frustration in the
workplace.
7) Setting the proper example
You can’t push an employee to be more productive, when they
see their supervisors and managers doing otherwise. Sometimes, leaders need to
start the ball rolling, and keep them rolling.
8) Humanize the company Mission, Vision and Values
The company’s Mission, Vision and Values should be more than
just a poster on the wall. Management should strive to make their employees
understand the bigger goals of the company, and the part they play. Not only
will that make the employees feel important, they will see how their roles can contribute
to the company’s success. It’s an opportunity to inspire and motivate. These
can be discussed during staff meetings.
9) Flexible working options
With the available technology nowadays, people can work
anywhere they choose. That’s why some companies are relaxing their work
schedules, giving their employees more space and freedom to accomplish their
tasks. Of course, this is dependent on the nature of the job. For those who
have no option to work from home, or lessen office time, there should be a place
in the office where they can unwind and recharge. Google has taken this concept
to unconventional levels. They believe that happy and relaxed employees are
more productive and creative.
10) Small things matter
Companies spend a lot of money improving employee
performance and productivity through different incentive programs. But
sometimes, all it takes is a kind word, a pat on the back, 5 minutes of a CEO’s
time, a praise received in front of colleagues – sometimes, it’s the small
things that matter to a person. These small gestures that make them feel valued
are what employees hold on to when their salary is not enough to pay the bills,
or their work schedule is keeping them away from their loved ones.
Employees who love their job, are motivated, engaged and productive workers.