The cPanel Certified Partner Program gives cPanel Partners an opportunity to acquire a new form of esteemed accreditation, displayed prominently alongside their company's name in the cPanel Partner Directory. cPanel Certified Partners will receive a high-resolution certificate digital badge to represent their new status. These partners will also have their support requests automatically escalated to cPanel's Ultra Priority Technical Support queue.
WHAT IS THE CPANEL CERTIFIED PARTNER PROGRAM? (CPCP)
The cPanel Certified Partner program shines a light on those Partners who have
gone the extra mile to ensure their support staff has been trained to support
the cPanel & WHM® software. This gives Partners an opportunity to acquire a
form of esteemed accreditation displayed prominently alongside their company's
name in our Partner Directory.
WHAT ARE THE BENEFITS OF EARNING CPANEL CERTIFIED PARTNER STATUS?
Partners who accept the challenge of earning the cPanel Certified Partner
Accreditation gain other benefits too:
- Ultra
Priority Ticket Queue: Support tickets generated by Certified Partners
skip to the head of the line because of their Ultra Priority ticket
status.
- Product
Discounts: Certified Partners are awarded special discounts on their
cPanel licenses.
- New
License Option: Certified Partners may gain access to cPanel Solo
licenses.
HOW CAN MY COMPANY PARTICIPATE?
Partners will be considered cPanel Certified Partners after a defined number of
their employees successfully complete the cPanel Certified Partner
Accreditation.
|
EXAM |
COURSE TIERS COVERED IN THE EXAM |
|
HOW MANY CERTIFIED EMPLOYEES ARE NEEDED FOR A PARTNER TO ACHIEVE CERTIFIED STATUS?
We have tailored this program for cPanel Partners to prepare all support teams
to provide the best support to all cPanel & WHM users. The number of
employees that will need to pass certification requirements is directly related
to the number of cPanel licenses attributed to the Partner. The following chart
can be used to identify your company's requirement:
|
CERTIFIED EMPLOYEES REQUIRED |
CPANEL LICENSE RANGE |
|
1 |
0 – 49 licenses |
|
2 |
50 – 2,999 licenses |
|
3 |
3,000 – 3,999 licenses |
|
4 |
4,000 – 4,999 licenses |
|
5 |
5,000 – 5,999 licenses |
|
6 |
6,000 – 6,999 licenses |
|
7 |
7,000 – 7,999 licenses |
|
8 |
8,000 – 8,999 licenses |
|
9 |
9,000 – 9,999 licenses |
|
10 |
10,000 – 11,999 licenses |
|
11 |
12,000 – 13,999 licenses |
|
12 |
14,000 – 15,999 licenses |
|
+1 Employee required for each additional 2000 licenses. |
|
HOW LONG DOES CERTIFICATION LAST?
New Certifications will be valid for one calendar year from initial confirmed
eligibility. When existing certifications are renewed, the expiration date will
be extended one full calendar year. For example, renewing your certificate
would push an expiration date of November 15, 2021, to November 15, 2022.
HOW DO WE START?
Partners can earn their certifications by having employees sign up for cPanel
University utilizing their company's email domains. After an employee has
registered and logged into their account, they must enroll in the cPanel Certified Partner Accreditation and
pass the exams. Once enough employees have earned their certification; the
cPanel Certified Partner status is automatically awarded.
HOW CAN I TRACK MY EMPLOYEES' PARTICIPATION?
cPanel Partners can request a Partner Branch in cPanel University to allow managers
to track their employee participation and progress. To request a cPanel
University Partner Branch, create
a support ticket with the cPanel University team.
WHERE CAN I FIND MORE INFORMATION?
The best source of information about the cPanel Certified Partner program is for Partners to contact their Account Managers. We also have a useful help center to answer your most common questions about student and Partner certification.
How to become cPanel University Certified?
introduction
Interested in becoming an advanced user of cPanel & WHM, cPanel University was created to help the cPanel community. By taking your own time to test through cPUniversity Certifications, you'll become an accredited and recognized expert in your craft. You will also be able to further develop your techniques when it comes to utilizing the cPanel & WHM software.
Procedure
cPanel University today and start courses that will teach users about cPanel, WHM, and how to troubleshoot issues that can arise from day-to-day use of the cPanel & WHM software. Learn the ropes, or hone your existing skills using our tech-focused, self-paced coursework.
To start, you may create an account here; https://exams.cpanel.net/index/signup