HELB was established with the aim of not just recovering all matured loans, but to raise sufficient funds to meet the rising loan demand and attain faster turnaround in loan repayments.
It consists of three tiers:
- Undergraduate
section, which deals with recovery of undergraduate loans.
- Jielimishe
Loan section that is charged with the responsibility of
disbursing and recovering of loans from salaried students.
- Allocation
section charged with the responsibility of collection and updates
of loanees’ accounts.
The Debt Management Department is committed to recovering all matured loans with utmost diligence in line with the HELB Act 1995 and in conformity with the dynamic customer expectations.
Repaying your Student Loan
Undergraduate Loan Repayment starts within one year of
completion of studies or within such a period as the Board decides to recall
the loan whichever is earlier. However, you can make voluntary payments before
or after you complete your studies to reduce your loan balance.
Completion of Loan Repayment
Upon completion of loan repayment, kindly seek clearance
from HELB. Please note that only HELB and not your employer can confirm your
loan repayment status. HELB shall confirm loan repayment completion by issuing
certificate of clearance. For clearance, please fill in the Loan Recovery
Enquiry form.
Over Repayment
If you overpay your loan, you will receive a refund from
HELB and not your employer. To claim refund, please fill in the Loan Recovery
Enquiry form.
Click here to access the HELB Enquiry Form
Jielimishe Loans (for salaried students)
Jielimishe Loans are due for repayment immediately upon
disbursement.
Loan Repayment Method
HELB loan repayment is channeled through e-Citizen Repayment
Gateway. Please download the Customer
Journey Map to follow the steps.